Think Big Online is a new age ‘No Bull’ online marketing agency that focuses on making businesses more money through the use of Direct Response Web Design, Social Media, Video, Pay Per Click and Press Marketing Online, with our core product being Search Engine Optimisation.
We help medium-sized businesses maximise their marketing investments with the direct approach of making money from all marketing avenues.
Our main aim is to partner with businesses on a monthly basis that yields exponential results for these businesses over time.
All services are priced fairly and in a way that will provide our client a great return on investment while remunerating the business for it’s dedication, innovation and results.
Our definition of serving clients best comes in terms of obtaining results while being transparent, assertive and keeping their best interests at heart ALL the time. We do not engage in “fluffy talk” or “mollycoddling” that is in anyway misleading or a waste of our time and clients money.
Our clients sense our commitment to growing their businesses and act the same way when it comes to committing to us, trusting in and following our recommendations while executing the entire marketing plan as agreed.
We treat all clients as though they are a million dollar client because each has the opportunity to be one by way of long term relationships, referrals and testimonials.
We do NOT accept all clients based from pure monetary gain. Before we engage with any client there must be opportunity for mutual benefit while having common respect and goals.
Just as we align with our clients for mutual benefit, every member of our team, from cleaner to management takes responsibility for clients and our business growth and profit.
While we are a team striving for the same outcomes, each individual is recognised, rewarded and held accountable for their own contributions, performance and attitude.
Long term relationships are the focal point in making any decisions that relate to clients, suppliers or staff, because we understand that long term is more beneficial for all involved than short term wins.
We take pride in treating our clients marketing campaigns with a high level of excellence like we would our own and see ourselves as partners playing on the same team for mutual results. Our ethics will never be compromised and our integrity in delivering what we promise is second to none.
We strive to under promise and over deliver to yield loyal, long term clients that engage our services on a regular basis.
We have a fool free environment where no one gets an exception. This includes but is not limited to business owners, managers, employees, contractors and clients.
Think Big Online’s core values are honesty, integrity, transparency and loyalty and from these we create a family dedicated to being the best of it’s kind.
We pride ourselves on excellent customer service with lightning fast response times and intuitive execution of tasks.
Our image is based on clean, new age market leaders that get the job done consistently without question. We are clearly recognised as client focused and results driven.
We will become the market leaders of internet marketing in NSW by 2013, while becoming market leaders and game changers Nation Wide by 2016.
Growing rapidly, innovating and listening to the market as we progress, keeping our finger on the pulse each step of the way will ensure we become a force to be reckoned with.
There is no challenge that is too big or too hard that, we as a proactive forward thinking team cannot overcome.
We handle challenges and setbacks with confidence and ease, knowing that providing solutions allows us to grow as a team and fortify our relationships with clients.
We as Management are committed to the continued growth, leadership and profit of all clients, employees, partners and Think Big Online.
Management provides a supportive and structured environment for all clients, employees and partners while encouraging independence, creativity and freedom of thought to obtain every ones objectives.
We put a strong emphasis on long term relationships that are evenly balanced and fruitful for all involved at any level.
Relationships are the foundation to any good venture and we treat all relationships with respect and equality.
Clients are regularly surveyed to ascertain the businesses strengths and non strengths for optimum performance.
To achieve our business goals we continually invest a minimum 10% of our time and 5% gross revenue on learning new strategies and techniques from others around the world, coupled with the innovation of our proprietary systems and procedures to gain leverage for the optimal end result.
10% of all revenue generated and 10% of time is put directly into our marketing channels that are thoroughly tracked to determine the best yielding investments.